This Privacy Policy describes how GetHomeSolutions ("we," "us," or "our") collects, uses, and shares information about you when you visit our website or use our services.
1. Information We Collect
We collect information in the following ways:
- Information you provide: When you fill out a contact form, request a quote, or call us, we may collect your name, email address, phone number, address, and project details.
- Automatically collected information: When you visit our website, we automatically collect certain information including your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages.
- Cookies and tracking technologies: We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver relevant advertising.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide estimates or quotes
- To schedule and manage home improvement services
- To communicate with you about your projects and our services
- To send marketing communications (you may opt out at any time)
- To improve our website and services
- To comply with legal obligations
- To analyze website traffic and user behavior
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service contractors: Licensed professionals who will perform the requested work on your home. We share only the information necessary to complete your project.
- Service providers: Third-party vendors who assist with our business operations (e.g., email marketing platforms, analytics providers, payment processors).
- Legal authorities: When required by law, legal process, or to protect the rights and safety of our customers, employees, or the public.
4. Cookies
We use the following types of cookies:
- Essential cookies: Necessary for the website to function properly.
- Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
- Marketing cookies: Used to track visitors across websites to display relevant advertisements.
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
5. Data Security
We implement industry-standard security measures to protect your personal information, including SSL encryption, secure data storage, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain exceptions.
- Opt-out of marketing: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
To exercise these rights, contact us at: privacy@gethomesolution.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
8. Children's Privacy
Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date. Your continued use of our website after such changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@gethomesolution.com
- Phone: 1-800-PRO-ROOF
- Mail: GetHomeSolutions, Privacy Department, USA